“Just wanted to say a BIG thank you for this order which was placed on Friday and was waiting on our doorstep at 9am this morning (Monday). This is what we consider exceptional service – our station is 60km from town and we have 7km of gravel road to get to our door. Over the years we have resigned ourselves to what is often very lackluster results when placing orders with various companies; lost parcels, waiting weeks for parts for vital equipment that need to be up and running urgently or having to make repeated trips to town only to find when you get home that someone has sold you the wrong part. We have therefore started a policy of letting people know when they do a really great job, how much we appreciate efficiency and service, and assuring you that even if we are not your biggest customers, we will spread the word to others and you will always have our repeat business and prompt payment.”
“Just wanted to say a BIG thank you for this order which was placed on Friday and was waiting on our doorstep at 9am this morning (Monday). This is what we consider exceptional service – our station is 60km from town and we have 7km of gravel road to get to our door. Over the years we have resigned ourselves to what is often very lackluster results when placing orders with various companies; lost parcels, waiting weeks for parts for vital equipment that need to be up and running urgently or having to make repeated trips to town only to find when you get home that someone has sold you the wrong part. We have therefore started a policy of letting people know when they do a really great job, how much we appreciate efficiency and service, and assuring you that even if we are not your biggest customers, we will spread the word to others and you will always have our repeat business and prompt payment.”